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Security notice

We will never ask for your password

PrimePay staff will never ask for your password, one-time codes or API keys. Not by phone, SMS, WhatsApp or email.

We will never sign in to your account or move money for you. Our support team can talk you through a task, but you do it yourself.

If someone claiming to be from PrimePay asks for any of these, do not share them. End the conversation and report it under Help & Support in your dashboard.

PrimePay Security

One gateway. Every payment route, settled.

Route cards, mobile money and bank transfers through a single, reconciled ledger.